Penza, 3 November 2016. PenzaNews. Checking the efficiency of making an appointment with a doctor by phone, carried out on the instruction of the Penza region governor Ivan Belozertsev, was unfortunate.

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During the unplanned visit to the regional hospital for war veterans, held on Thursday, November 3, one of the patients of the palliative medical care department told the head of the region that to make an appointment with the neurologist she had to personally come to the hospital because it was impossible “to get through on the phone.”

In this regard, Ivan Belozertsev instructed his assistant Alexander Sergeev to immediately check the single phone and try to arrange a visit to one of the specialists by phone: +7 (8412) 999-130.

“I reached them. I said: “Can I make an appointment with the neurologist?” They asked for my address, then they said that they could not make me over and that I needed to come on any Thursday to see a therapist according to the place of residence,” the assistant informed the governor.

According to him, when asked about the closest date of appointment, they recommended to look it up on the Internet.

“I said that I do not have a computer. They replied that the nearest date is in December – after December 8,” Alexander Sergeev said.

The governor of the region took note of this information.