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Melnichenko demands to improve quality of work with citizens’ appeals on social networks

11:18 | 07.06.2021 | Society

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Penza, 7 June 2021. PenzaNews. Acting Penza region governor Oleg Melnichenko demanded that officials improve the quality of work with citizens’ appeals received through social networks.

Melnichenko demands to improve quality of work with citizens’ appeals on social networks

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“I would like to draw your attention to a better processing of citizens’ appeals that are sent to my blogs. Unfortunately, I see that not all requests are processed efficiently. In cases when we cannot really help nowadays due to the lack of funds or other objective circumstances, it is necessary to give reasons and determine the timeline [of solving the issues],” he said at an action meeting held in the regional government on Monday, June 7.

Oleg Melnichenko says that the most topical issues that concern the residents is the state of municipal roads and the provision of water supply.

The acting governor instructed to take into account information obtained from residents of localities when forming corresponding programmes for the period up to 2024.

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