“Uralsib” responded to problem with car repair of Sergey Kolesnikov
Penza, 23 August 2016. PenzaNews. “Uralsib” promptly responded via Facebook to the information about the refusal of Penza Toyota official dealer to repair Toyota Land Cruiser Prado car belonging to well-known programmer, technical director of LLC “ERC” Sergei Kolesnikov, without a full payment from the insurance company.
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“We are very sorry that You have any difficulty repairing Your car. I will send all information to the appropriate division for clarification and will contact You in private messages. I hope for a swift resolution of the problem,” the message of the “Uralsib” representative stated.
In turn, Sergei Kolesnikov explained that he called to the headquarters of “Uralsib” two weeks ago, where they “also promised to respond within five days, but not a word.”
Following this observation, the representative of the Uralsib Group declared that his “colleagues have shown negligence. ”
“In any case, I feel it is necessary to have a better look at the situation and try to solve it quickly,” he added.
Currently, Sergey Kolesnikov’s post on Facebook is being actively discussed by the users of social network. Some of them express hope that the situation will be resolved in the near future since the media took interest in it.